SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped worlwide by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.For UK product that ship to UK only in 3 to 5 days explain you can find under tab UK PRODUCTS.Rest all products we ship worldwide if country not listed contact us
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingdom |
10-20/maximum 30 days Business days |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bargaindirectstore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.,
UK PRODUCTS SHIPPING POLICY ELIGIBLE ITEM DELIVER TO UK ONLY ALL OTHER ITEMS WORLDWIDE DELIVERY AVAILABLE
We explain carefully in description if items eligible for fast deliveries in 3 to 5 days dispatched from UK.
UK FREE FAST DELIVERY ALL OVER UK
No restrictions and no minimum order value. Free Delivery is available all over the UK within 3 to 5 working days if that takes more time we clearly explain in the listing.
'Shipping & payment' tab text
I can't even begin to explain how amazing this dress is. it's so unique and well made. It fits like a glove
Very helpful and friendly throughout the whole process, great quality, and done in a timely manner. Would definitely recommend!
Love this dress! the custom measurements made this dress perfect! Very high quality!
Absolutely amazing quality! i love this dress so much! i'm using it as my reception dress. Thank you so so much!
I bought this for my prom, the quality is outstanding and it is so pretty! it also shipped surprisingly fast, under a month! Very satisfied
Absolutely fabulous customer experience! great communication and quick shipping. the items are both high quality and beautifully constructed. Thank you!
The best dress i could have dreamed of!!! seller was so sweet and easy to work with. all of the custom measurements were perfect. thank you so much! I'll treasure this dress forever
My dress got here so fast and it is so perfect! It is my exact measurements so it fits me perfectly.
This arrived much quicker than i expected and is absolutely beautiful - definitely appears to be more expensive than it is. Quality seems good
The dress is beautiful and i love it so much. It fits perfectly and is exactly what i hoped it would be like.
Loved this beautiful dress! Very light. Easy to wear and easy to wash. got a lot of compliments.
The fabric is so soft. Fits perfectly according to the dimensions that we sent in. Ordered a size 14. Just an incredibly beautiful and high quality dress!
Gorgeous dress that shipped so quickly. Such a great quality dress, i am so very impressed with the dress especially for the cost.
The best dress i could have dreamed of!!! seller was so sweet and easy to work with. all of the custom measurements were perfect. thank you so much! I'll treasure this dress forever
Exactly as expected... lovely thankyou
The dress turned out beautifully! Communication with the shop owner and the quality of their work was amazing!
Beautiful dress, and great quality.
The dress is just like shown in the pictures, good quality, the corseted back gives you some extra room for better fitting, and it arrived a couple weeks before expected. Overall a great purchase.
The dress is beautiful and exceeded my expectations. The fabric and quality of the dress meets the highest standards.
Very much loved the dress, came before the expected day to ship. It was everything i asked for in a dress, i'm am more than happy.