SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped worlwide by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.For UK product that ship to UK only in 3 to 5 days explain you can find under tab UK PRODUCTS.Rest all products we ship worldwide if country not listed contact us
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Kingdom |
10-20/maximum 30 days Business days |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bargaindirectstore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.,
UK PRODUCTS SHIPPING POLICY ELIGIBLE ITEM DELIVER TO UK ONLY ALL OTHER ITEMS WORLDWIDE DELIVERY AVAILABLE
We explain carefully in description if items eligible for fast deliveries in 3 to 5 days dispatched from UK.
UK FREE FAST DELIVERY ALL OVER UK
No restrictions and no minimum order value. Free Delivery is available all over the UK within 3 to 5 working days if that takes more time we clearly explain in the listing.
'Shipping & payment' tab text
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped worlwide by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.For UK product that ship to UK only in 3 to 5 days explain you can find under tab UK PRODUCTS.Rest all products we ship worldwide if country not listed contact us
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Kingdom |
10-20/maximum 30 days Business days |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bargaindirectstore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.,
UK PRODUCTS SHIPPING POLICY ELIGIBLE ITEM DELIVER TO UK ONLY ALL OTHER ITEMS WORLDWIDE DELIVERY AVAILABLE
We explain carefully in description if items eligible for fast deliveries in 3 to 5 days dispatched from UK.
UK FREE FAST DELIVERY ALL OVER UK
No restrictions and no minimum order value. Free Delivery is available all over the UK within 3 to 5 working days if that takes more time we clearly explain in the listing.
A quality product With an affordable price Super indicate the purchase of this dress I don't regret anything Fast delivery and quality product. Thank you
Excellent service
That dress is just perfect. It's custom made but was send within 24h. The fabric is thick, pretty and seems to be of good quality. And the best part: there are pockets !!!! Best dress ever ^^
Actually is beautiful the dress is equal to the photo, I changed the mesh of the chest to ivory color so that it looks the same as the dress and it was great, I even asked that they put the long lining, pay an additional extra because the lining is short and the fabric and quality is amazing
Very good quality dress and fabric, exactly what I wanted. Thank you!
This beautiful charm me equal to the image
Very beautiful Just like the picture
Super Service dress great quality overall delight
Very beautiful, the size is just as described. The lining is short but looks very cute. I highly recommend it. Thank you❤️
This really beautiful I charm super recommended
Excellent product! I received it clean, odor free, with my exact measurements and best in time for my wedding. I highly recommend it
Beautiful dress, very nice finishes. Very fast shipping. 100% recommended.
Exelent me charm
Very pretty dress
Good quality fabric, fit the measurements, super fast shipping
Really beautiful, super well done!! And the tail has a lot of shape!! Then I will Upload photo with the dress on, I love super recommended Super personalized attention.
So beautiful! Bought this as my reception dress as my main dress is a fishtail and might get uncomfortable, had to talk myself out of using this as my main dress when it arrived as its so much prettier than I thought it'd be. The custom measurements fit perfectly!!! And it had pockets!! So happy :)
Beautiful charm me equal to the photo