SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped worlwide by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.For UK product that ship to UK only in 3 to 5 days explain you can find under tab UK PRODUCTS.Rest all products we ship worldwide if country not listed contact us
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingdom |
10-20/maximum 30 days Business days |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bargaindirectstore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.,
UK PRODUCTS SHIPPING POLICY ELIGIBLE ITEM DELIVER TO UK ONLY ALL OTHER ITEMS WORLDWIDE DELIVERY AVAILABLE
We explain carefully in description if items eligible for fast deliveries in 3 to 5 days dispatched from UK.
UK FREE FAST DELIVERY ALL OVER UK
No restrictions and no minimum order value. Free Delivery is available all over the UK within 3 to 5 working days if that takes more time we clearly explain in the listing.
'Shipping & payment' tab text
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped worlwide by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.For UK product that ship to UK only in 3 to 5 days explain you can find under tab UK PRODUCTS.Rest all products we ship worldwide if country not listed contact us
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingdom |
10-20/maximum 30 days Business days |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bargaindirectstore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.,
UK PRODUCTS SHIPPING POLICY ELIGIBLE ITEM DELIVER TO UK ONLY ALL OTHER ITEMS WORLDWIDE DELIVERY AVAILABLE
We explain carefully in description if items eligible for fast deliveries in 3 to 5 days dispatched from UK.
UK FREE FAST DELIVERY ALL OVER UK
No restrictions and no minimum order value. Free Delivery is available all over the UK within 3 to 5 working days if that takes more time we clearly explain in the listing.
customer_support@bargaindirectstore.com 
Beautiful coat, very thick, very warm and great size Very happy with my acquisition. Arrived very fast, . Thanks to the seller for the speed of the post, congratulations on the quality of the piece
The material is quality, and the color is exactly like the picture, it is very warm.
The parka has exact size, dark color and elegant and very good cut. I loved that my boy used it for school.
The Jacket looks exactly like the picture .. So super happy with it .. Me son is 9 and had size 150 packed and fits perfectly., so thank you for the lovely Jacket
The material is perfect and it arrived on time
It's very pretty as the hot photo my child likes it very much thank you
A wonder as a color far above my expectation
Size is very good 13 14 mourning group ideal and thick
lovely jacket
Most perfect coat I bought! My son loved
The winter jacket is very good, the quality is great and the price is right. I will continue to buy them."
Order one size more, it is beautiful, excellent quality but a little small better order 1 or 2 sizes more, arrive super fast
It's very cute and the materials are great . Will wearing the jacket coming winter . They are fit . I appreciate it !
The jacket came very quickly. Corresponds to photo and size. Well sewn and quite thick. Thank you very much!
Very beautiful double zipper jacket buttons very thick as the description delighted my son loved it and it suits very well 100% recommended
Thank you all super