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SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped worlwide by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.For UK product that ship to UK only in 3 to 5 days explain you can find under tab UK PRODUCTS.Rest all products we ship worldwide if country not listed contact us
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingdom |
10-20/maximum 30 days Business days |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bargaindirectstore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.,
UK PRODUCTS SHIPPING POLICY ELIGIBLE ITEM DELIVER TO UK ONLY ALL OTHER ITEMS WORLDWIDE DELIVERY AVAILABLE
We explain carefully in description if items eligible for fast deliveries in 3 to 5 days dispatched from UK.We have two type of delivery option
.We put in different categories first one is UK FAST DELIVERY ALL OVER UK and second one for heavy items UK PRODUCTS Furniture 3 TO 5 DAYS DELIVERY AREA RESTRICTION DETAILS UNDER IT.
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UK FAST DELIVERY ALL OVER UK
No restriction and no minimum order value .Delivery available to all over UK with in 3 to 5 working days if that got more time we clearly explain in listing .
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UK PRODUCTS Furniture 3 TO 5 DAYS DELIVERY AREA RESTRICTION DETAILS UNDER IT
No minimum order value but because of heavy weight of item few area restrictions.Delivery available to UK with in 3 to 5 days working.
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RESTRICTED POSTCODES AND REMOTE DELIVERY / SHIPPING LOCATIONS for items listed under tab UK PRODUCTS Furniture 3 TO 5 DAYS DELIVERY AREA RESTRICTION DETAILS UNDER IT
Certain locations within the UK are restricted for delivery / shipping by certain courier companies.
Other areas are defined as remote locations where exact shipping charges cannot always be determined in advance, particularly for larger items.
Certain areas of Aberdeen: AB10-16, AB21-25, AB30-39, AB41-43, AB51-53, AB44-45, AB54-56;
Restricted and remote postcodes include:
British Forces postal addresses: All BF prefixes;
Belfast and Northern Ireland: All BT prefixes;
Certain areas of Dundee: DD6-11;
Certain areas of Edinburgh: EH35-40, EH42-46;
Certain areas of Falkirk: FK14, FK17-21;
Guernsey: All GY prefixes;
Outer Hebrides: All HS prefixes;
Isle of Man: All IM prefixes;
Inverness: All IV prefixes;
Jersey: All JE prefixes;
Certain areas of Kilmarnock: KA27-28;
Kirkwall: All KW prefixes;
Certain areas of Kirkcaldy: KY9-10, KY14-16;
Certain areas of Paisley: PA20-80;
Certain areas of Perth: PH6-50;
Isle of Wight: PO30-41;
Certain areas of Galashiels: TD1-8, TD10-14;
Isles of Scilly: TR21-25;
Shetland Islands: All ZE prefixes.
The product came as per the photos and description. Came very well packed and working properly. Arrived very fast!
It is very beautiful as it appears in the image congratulations to the store very fast delivery
Looks cute works well